Are you or someone you know in a mental health or substance abuse crisis? Park Place Behavioral Health offers services and a location to ensure that no one in our community has to face a crisis alone.
Park Place is not a long-term or living facility. Inpatient and residential treatment programs are available and are designed to get individuals to a stage of healing.
Yes, Park Place is a walk-in facility for certain services. For inpatient services, individuals may come in 24/7 to be evaluated or see a provider. For outpatient services, an appointment is recommended, however, individuals may walk in but there is no guarantee you will see someone that day for services.
Park Place is not a long-term or living facility. Inpatient and residential treatment programs are available and are designed to get individuals to a stage of healing.
No, Park Place is not a medical hospital.
No, Park Place does not provide meals to the public.
Yes, individuals may call and be screened for financial assistance programs if available. Individuals may also pay for services out of pocket. No one is denied access to services due to inability to pay. A discounted/sliding fee schedule is available based on family size and income.
The following insurance companies are accepted for specific services offered at Park Place.
Commercial plans:
Medicaid plans:
Medicare plans:
Don’t see your insurance listed? Give us a call at 407-846-0023 for further assistance.
Yes, Park Place does have a sliding scale for those qualified. No one is denied access to services due to inability to pay. A discounted/sliding fee schedule is available based on family size and income.
Children's Crisis Services Visitation Hours
Adult Crisis Services Visitation Hours
Short Term Substance Use Residential Program Visitation Hours
Detox Services Visitation
*Holidays observed for visitation are Thanksgiving Day, Christmas Day, Fourth of July, Memorial Day and New Year’s Day
The following are the phone call hours for specific services offered at Park Place:
Detox Service
Behavioral Health Crisis Service - Adults
Behavioral Health Crisis Services - Children
According to HIPAA guidelines, we cannot confirm or deny whether someone is currently at our facility. The individual will need to contact them with their Medical Record Number or if the individual is in-house, a social worker can get a release signed by the patient to release that information.
A list of specific items that may be brought to a person can be found here.
You may pick up a discharged patient at the Kissimmee location in the Main Lobby located at 206 Park Place Blvd., Kissimmee, FL or the Beacon Point location in the Main Lobby located at 717 SW Martin Luther King Jr. Avenue Ocala, FL.
You may drop someone off at our Baker Act and Marchman Act door at the Kissimmee location located at 206 Park Place Blvd., Kissimmee, FL or the Beacon Point location located at 717 SW Martin Luther King Jr. Avenue Ocala, FL.
For inpatient services, individuals need an identification card and an insurance card. We will accept individuals who do no have proper documents for inpatient services.
For outpatient services, individuals need to provide a picture identification card, insurance card, social security number and for children, a birth certificate or proof of guardianship.
Please visit a local courthouse for more information about Baker Act and Marchman Act.
Osceola Courthouse Clerk of Court
Marion Courthouse Clerk or Courts
Please contact Park Place Behavioral for more information at 407-846-0023.
Detox Services provides for substances where physical withdrawal puts the individual at risk medically. Substances such as alcohol, benzodiazepines, and some opioids are regularly treated in the detox unit.
For adults, a valid picture ID, insurance card and social security number are needed to start Outpatient Services. For children, a picture ID of a guardian or parent, birth certificate, social security number and insurance (if applicable) are needed for Outpatient Services.
No, Park Place does not provide transportation, however, some insurances will and you will need to contact them directly.
The fax number is 407-483-0378.
A psychologist will focus on providing a wide range of therapeutic treatments according to a particular problem that will work best, while a psychiatrist is medically trained and will look for and treat physical aspects of mental health and substance use disorders, often with psychiatric medications.
Lab services are provided on Monday through Friday from 7:30 am to 11:30 am.
Injection clinic services are provided on Wednesdays from 8 am to 11:30 am.
Please follow this link to view complete steps to using Zoom.
Park Place provides services to children starting at the age of 3 and medication services starting at the age of 5.
Notarized forms are needed to get a Power of Attorney or Guardianship for an adult you are caring for.
No, you and your child cannot see the same provider at Park Place.
The fax number for medical records is 407-846-0002.
Requests will be completed within 30 days from the date the request was received.
Our case managers offer support in the following:
Contact us if you would like to learn more about services available for you or a loved one. Our dedicated team can guide you on the next steps towards living the healthier life you deserve and desire.
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